Contact Information

Contact Information

VectorMax Track Pads is available to help with product questions, bulk orders, shipping questions, returns, and after-sales support.

Recommended contact methods

We recommend contacting us by WhatsApp or email to avoid possible international phone charges.

Business hours

Online contact is available 24 hours. We will reply as soon as possible. Return requests are normally replied to within 48 hours.

Returns

For returns or exchanges, please contact us by email first. Do not send products back without approval. The return address will be provided after we review and approve the return request.

Bulk orders and special shipping

For dealer orders, fleet orders, mixed-model quantity pricing, or shipping outside the mainland United States, please contact us before placing an order.